Endpoint performance isn’t just an IT headache—it’s a productivity bottleneck. ControlUp and Intel are tackling the problem head-on with a strategic collaboration that brings silicon-level telemetry and AI-driven intelligence to enterprise device management.
By integrating Intel Device IQ into ControlUp for Desktops and validating ControlUp ONE as an Intel vPro Certified Application, the companies are giving IT teams unprecedented visibility into device performance before end-users even notice an issue.
From Reactive Support to Proactive Endpoint Management
In today’s hybrid and distributed work environment, many performance issues originate at the hardware level—thermal throttling, inefficient power management, or CPU bottlenecks—and remain invisible to traditional endpoint monitoring tools until productivity suffers.
ControlUp’s real-time DEX analytics now combines these silicon-layer signals with user experience metrics—including CPU, memory, battery, thermal, and network health—to:
- Detect anomalies in real time
- Correlate hardware-level telemetry with actual user impact
- Trigger automated, policy-driven remediation
- Protect active sessions during meetings or focused work
The result: IT teams can prevent problems before employees even know they exist, reducing support tickets and protecting productivity across large enterprise fleets.
Optimized for Intel vPro Platforms
Validation as an Intel vPro Certified Application confirms that ControlUp ONE is optimized for enterprise PCs built on the Intel vPro platform. This means better power efficiency, improved battery life, lower CPU utilization, and seamless coordination across hybrid CPU architectures. IT teams can now monitor and optimize device performance with confidence, knowing that the platform has been tested for high-demand enterprise workloads.
Real-Time, Actionable Insights
ControlUp’s telemetry collects key performance metrics every few seconds, giving IT teams immediate visibility into how endpoint behavior affects employee experience. Combined with Intel Device IQ’s AI-driven analysis at the silicon layer, organizations can move from reactive troubleshooting to proactive device management, addressing issues before they disrupt work.
“Autonomous Endpoint Management starts with complete visibility and intelligent action,” said Bob Johnson, SVP of Global Alliances, ControlUp. “Our integration with Intel Device IQ and validation as an Intel vPro Certified Application helps eliminate blind spots and protect productivity at scale.”
Carla Rodríguez, Intel VP of Client Software Ecosystem, added: “Employee experience is closely tied to device performance and reliability. Together, we’re enabling IT teams to take a more proactive approach to managing endpoints and delivering better employee experiences.”
Why It Matters
As hybrid work becomes the norm, IT visibility gaps at the hardware layer can translate directly into lost productivity. By marrying real-time DEX analytics with silicon-level intelligence, ControlUp and Intel are setting a new standard for proactive endpoint management—keeping employees focused, devices optimized, and IT teams ahead of issues before they escalate.
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