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BBB National Programs’ Center for Industry Self-Regulation Publishes Principles and Protocols for Trustworthy AI in Recruiting and Hiring

BBB National Programs’ Center for Industry Self-Regulation today released self-regulatory Principles for Trustworthy AI in Recruiting and Hiring, which serve as a global baseline standard for the use of AI applications in recruitment and hiring, providing practical and actionable guidance for employers and vendors seeking to leverage AI technology responsibly and equitably.

The Independent Certification Protocols for AI-Enabled Hiring and Recruiting Technologies, also released today, supplement the Principles by providing employers and vendors a framework for self-certifying compliance with the Principles.

The Principles and Protocols were developed in BBB National Programs’ Center for Industry Self-Regulation Incubator in collaboration with senior legal and privacy representatives from more than a dozen global employers, including Amazon, Allegis, Dentsu Americas, Koch Industries, Microsoft, Qualcomm, and Unilever.

This Working Group, led by Eric D. Reicin, President and CEO, BBB National Programs in tandem with Robert J. O’Hara, an attorney at Epstein Becker & Green P.C., developed the AI Principles and Protocols with a focus on the following objectives:

  • Ensuring systems are valid and reliable
  • Promoting equitable outcomes, with harmful bias managed
  • Increasing inclusivity
  • Facilitating compliance, transparency, and accountability
  • Striving for systems that are safe, secure, resilient, explainable, interpretable, and privacy-enhanced

The core objective of the Principles and Protocols is to promote positive change in recruiting and hiring processes. Algorithmic systems using AI technologies, when responsibly designed, deployed, and monitored can mitigate partiality and foster inclusivity by reducing the potential for bias that may exist in human-led decision-making during the recruiting and hiring process.

“It was rewarding for such a diverse array of companies representing multiple industry sectors to come together within our Center for Industry Self-Regulation Incubator to work on these AI Principles and Protocols,” said Reicin. “The resultant Principles serve as a valuable tool for companies to evaluate the potential benefits and manage societal risks associated with their use of artificial intelligence systems.”

“The Principles are meant to inform best practices when advanced, adaptive algorithms are used as part of the employment selection process; they do not supersede or replace national or local laws, regulations, or established standards,” added O’Hara. “The Protocols establish a baseline framework for the development of a program for a company’s independent certification to the Principles.”