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iHire Announces 2023 State of Online Recruiting Report & Survey Findings

Fifth annual research report highlights talent acquisition trends and technologies from survey of 2,600+ job seekers and employers

iHire announces the publication of its 2023 State of Online Recruiting Report, featuring the results of a survey of more than 2,600 U.S. employers and job seekers from 57 industries. The fifth annual edition highlights trends and technologies impacting talent acquisition, including an ongoing shortage of qualified candidates, economic uncertainty, and the proliferation of artificial intelligence (AI). To download the full report, visit

The following are a few key findings from iHire’s survey:

1.) Employers are bracing for economic change, but are more concerned with talent shortages.

  • 35.2% of employers expected economic uncertainty to impact their ability to hire in the coming year, compared to 70.6% who said the same about talent shortages.
  • 62.6% of employers struggle with receiving unqualified applicants – their top recruiting challenge – and 43.1% attract too few applicants.

2.) The recruitment space is slow to adopt AI.

  • 4.9% of employers said they are currently using AI in their recruitment efforts, such as to write job descriptions or screen resumes.
  • 2.8% of job seekers said they had used AI tools in their job search (for example, to write their resumes).

3.) The Great Resignation is easing.

  • 49.3% of employers experienced staff turnover in 2023 – down 8.7% from 2022.
  • 36.2% foresaw difficulty retaining employees in the coming year – down 16.0% from 2022.
  • 46.6% of job seekers were employed and searching for work actively or passively (an 18.7% year-over-year decrease), suggesting more workers are staying put.

4.) Communication between employers and job seekers is lagging.

  • 54.0% of employers were frustrated by candidates ghosting them or not responding to their outreach.
  • 53.1% of job seekers said the same about employers, selecting “applying and not hearing back” as their top job search challenge.

5.) Salary transparency is paramount.

  • 62.2% of employers said they always include the salary or salary range for a position in a job ad, an 8.3% increase from 2022.
  • 52.3% of job seekers said they’d be more likely to apply for a job if the posting specified the position’s salary range.

“The struggle to attract qualified talent has been a key theme in our State of Online Recruiting Report for five years running, and more employers were concerned with talent shortages than the economy and budget cuts in 2023,” said Andre Riley, Chief Revenue Officer, iHire. “Organizations that prioritize ways to recruit more efficiently, such as focusing on the quality of candidates over quantity, building their talent pipelines, and using AI, while keeping their current employees engaged and productive will come out on top no matter how the labor market evolves.”