Hospitals across the U.S. are under pressure — and it’s not just from patient demand. Labor costs now account for 56% of total hospital expenses, according to the American Hospital Association, as the healthcare industry grapples with staffing shortages and workforce fragmentation. Enter Definity, a new workforce technology platform designed by healthcare leaders for healthcare systems, officially launched this week to help health organizations gain control over their most expensive and complex resource: people.
Definity’s platform brings what many hospital administrators have long asked for — a single, integrated hub to manage workforce operations that are often scattered across multiple systems. The solution consolidates up to nine disparate tools into one ecosystem, uniting vendor-neutral VMS (vendor management system), ATS (applicant tracking system), and gig staffing capabilities. The goal? To give hospitals the visibility and agility they need to deploy talent intelligently, reduce agency spend, and improve clinician satisfaction.
“Healthcare systems don’t just face a labor challenge — they face a visibility challenge,” said Kris Cannon, President of Definity. “Definity gives them real-time insight into what’s happening across their workforce and the tools to take action.”
One Platform to Rule the Workforce
By connecting the dots across recruitment, scheduling, and workforce analytics, Definity enables hospitals to source the right clinician at the right rate while maintaining complete transparency over labor spending. Its integrated system combines predictive analytics, vendor management, and mobile shift booking, streamlining how talent is planned, sourced, and managed.
The platform’s data-driven approach helps executives see — in real time — where they’re overstaffed or understaffed, where agency dollars are going, and how to better deploy internal talent before turning to external contractors.
Built by Healthcare, for Healthcare
Unlike many legacy VMS platforms retrofitted for hospitals, Definity was co-developed with major health systems to reflect the actual workflows and compliance needs of healthcare environments. That collaboration shows up in its design philosophy: simple for frontline managers, powerful for executives, and frictionless for clinicians.
Every customer is paired with a Technical Account Manager (TAM) who provides white-glove onboarding, analytics support, and training. The platform even includes built-in change management tools to help health systems transition from legacy systems without disrupting day-to-day operations — a notorious pain point in healthcare tech adoption.
Flexibility for Clinicians and Staff
Definity also focuses on the user experience for healthcare professionals. Through a mobile-friendly interface, clinicians can manage credentials, pick up shifts, sign contracts, and complete training — all from one app. The system encourages internal mobility, allowing staff to explore full-time, part-time, or gig-style shifts within their own organization, giving providers the flexibility they increasingly demand.
“We’ve created a home where clinicians and staff can explore opportunities, self-select their path, and control their work-life balance,” said Cannon.
Redefining the Healthcare Workforce
Already adopted by several of the nation’s largest healthcare systems, Definity is proving it’s more than another workforce management tool. Early adopters report improved time-to-fill for open roles, lower agency dependence, and measurable reductions in total labor spend.
With enterprise-wide dashboards, real-time productivity insights, and customizable deployment models, Definity positions itself as a strategic partner, not just a software vendor. For health systems emerging from years of labor volatility, it could represent the beginning of a more transparent, adaptable, and sustainable staffing future.
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Business Wire, a Berkshire Hathaway company, is the global leader in press release distribution and regulatory disclosure. Public relations, investor relations, public policy and marketing professionals rely on Business Wire for secure and accurate distribution of market-moving news and multimedia. Founded in 1961, Business Wire is a trusted source for news organizations, journalists, investment professionals and regulatory authorities, delivering news directly into editorial systems and leading online news sources via its multi-patented NX network. Business Wire’s global newsrooms are available to meet the needs of communications professionals and news media worldwide.
