Paycom Software, Inc. (NYSE: PAYC), a leader in cloud-based human capital management (HCM), has launched IWant, the industry’s first command-driven AI engine, redefining how users access and interact with employee data across desktop and mobile platforms.
Described as Paycom’s most significant innovation since its founding in 1998, IWant leverages the company’s single-database architecture to deliver instant, accurate answers based solely on first-party data—eliminating the complexity of system navigation and the inconsistency of integrated systems.
“Command-driven automation marks the beginning of the future of all software,” said Chad Richison, Paycom founder and CEO. “IWant gives you all of the information and access without needing to know how to use the system.”
Voice- and Text-Driven Intelligence
IWant enables users to type or speak natural-language queries like “What’s my PTO balance?” or “Show me today’s clock-ins,” and receive real-time responses or navigation directly to the relevant feature within Employee Self-Service®, Manager on-the-Go®, or desktop interfaces.
Unlike AI tools that pull from disparate systems or integrations, IWant is powered entirely by Paycom’s single system of record, making responses consistently accurate and eliminating risks from duplicated or outdated data.
Benefits for Employees and Leaders
Whether for frontline staff or C-suite executives, IWant transforms everyday tasks into instant insights:
For Employees:
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Check PTO balances, pay history, 401(k) contributions, and benefits
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View work schedules and tax withholdings
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Access historical paycheck data instantly
For HR & Leadership:
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Instantly view employee time-off schedules and coverage gaps
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See overdue trainings, pay changes, performance reviews
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Access employment history and department-level workforce analytics
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Monitor who’s clocked in or submitted requests—right from the home screen
“IWant makes everyone a system expert,” said one executive from the distribution sector who piloted the product. “I can access everything I need without even clicking beyond the home screen.”
Built on Paycom’s Single-Database Strength
The success of IWant lies in Paycom’s longstanding commitment to a single-database model—a differentiator that has powered the company’s accuracy and efficiency across its HR suite for years. This approach enables not only seamless data access but also removes friction commonly found in multi-vendor HR tech stacks.
“Paycom’s single database has strategically set them apart since day one,” said Steve Boese, Co-Chair of the HR Technology Conference. “IWant’s Executive Mode will transform how leaders interact with and lead through data.”
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Business Wire, a Berkshire Hathaway company, is the global leader in press release distribution and regulatory disclosure. Public relations, investor relations, public policy and marketing professionals rely on Business Wire for secure and accurate distribution of market-moving news and multimedia. Founded in 1961, Business Wire is a trusted source for news organizations, journalists, investment professionals and regulatory authorities, delivering news directly into editorial systems and leading online news sources via its multi-patented NX network. Business Wire’s global newsrooms are available to meet the needs of communications professionals and news media worldwide.
