In an era where employee sentiment can make or break an employer brand, Percepta, a customer experience (CX) leader serving the automotive industry, has driven itself straight into the fast lane of workplace culture. The company has been named to three of Comparably’s 2025 Best Places to Work Awards, ranking among the Top 100 Large Companies (500+ employees) across all industries.
Percepta earned recognition in three core categories that often define the modern employee experience:
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Best Company Work-Life Balance – Honoring companies that support flexible, sustainable ways of working.
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Best Company Happiness – Measuring how employees feel day-to-day about their work, leadership, and team.
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Best Company Perks & Benefits – Highlighting organizations that go beyond pay to foster personal and professional well-being.
Comparably’s awards are based entirely on anonymous employee feedback collected over a 12-month period. With more than 15 million ratings across 70,000 companies, the platform’s annual rankings are considered one of the most data-driven reflections of company culture and employee satisfaction.
A Culture That Drives Engagement
Percepta holds an A+ culture rating on Comparably—backed by more than 13,600 employee reviews—showcasing high marks in teamwork, leadership, equality, and recognition.
“Because these awards are grounded in the voices of our employees, they hold special weight for us,” said Karen Gurganious, President of Percepta. “We’re proud to have built a culture where people feel supported, valued, and excited to do their best work.”
For a company specializing in customer experience, it’s a notable achievement: Percepta is proving that great CX starts with great EX—employee experience.
Work-Life Balance as a Competitive Edge
In industries like automotive services, where customer engagement often demands high responsiveness and adaptability, maintaining a sense of balance isn’t always easy. Percepta’s inclusion in the Work-Life Balance and Happiness categories suggests a rare equilibrium—one that other service-heavy sectors struggle to achieve.
Employee well-being is increasingly a key differentiator in today’s competitive talent market. As more companies lean into flexible scheduling, mental health programs, and inclusive recognition models, Percepta’s consistent high marks show that its efforts are more than just policy—they’re practice.
Why It Matters
Employee-driven rankings like Comparably’s don’t just polish brand reputation; they directly influence recruiting, retention, and performance outcomes. For a CX company like Percepta, culture isn’t an HR side project—it’s part of the product.
With its latest triple recognition, Percepta joins a growing list of organizations proving that culture metrics are business metrics. The takeaway? In 2025, your best customer strategy might still start with your people.
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