In a market where recruiting process outsourcing (RPO) vendors promise speed, scalability, and results, few names carry as much consistent weight as PSG Global Solutions. The talent solutions provider has been recognized among the Top 10 Overall Enterprise RPO Leaders in HRO Today’s 2025 Baker’s Dozen Customer Satisfaction Ratings—the industry’s gold standard for measuring client trust.
PSG also secured Top 10 rankings in both Quality of Service and Size of Deal, underscoring its reputation for balancing performance with scale in enterprise-level recruitment programs.
A Customer-Driven Ranking That Actually Means Something
Unlike many awards based on marketing muscle, the Baker’s Dozen rankings are determined solely by feedback from RPO buyers. Providers are evaluated on breadth of solutions, quality of service, and size of deal—making it one of the few barometers that reflects real customer sentiment.
“This recognition holds special significance because it comes directly from the clients we serve,” said Dave Bethea, CEO of PSG Global Solutions. “It not only reflects the trust our partners place in us, but also highlights the extraordinary commitment of the PSG team.”
Behind the Curtain of Global Recruiting
For more than two decades, PSG has quietly powered talent operations for some of the world’s best-known brands—acting as the invisible infrastructure behind enterprise hiring engines. Its portfolio spans full-cycle and modular RPO, healthcare credentialing, and back-office support.
The company has also invested heavily in technology, notably through Anna, its AI-driven conversational digital recruiter, which automates candidate outreach and engagement. By merging human expertise with machine efficiency, PSG helps clients scale hiring programs without compromising candidate experience.
Recognition That Reflects Industry Momentum
The HRO Today honor adds to PSG’s growing collection of accolades. Earlier this year, the firm was named a “Major Contender” in Everest Group’s 2025 RPO PEAK Matrix®, a respected benchmark of market capability and impact.
Together, these recognitions spotlight a broader industry trend: AI-assisted RPO is maturing, and providers like PSG are proving that blending automation with seasoned recruiters delivers not just faster hiring, but better outcomes.
In a tight labor market where agility defines competitive advantage, PSG’s ability to scale precision recruiting for complex enterprises explains why it keeps showing up on these lists—and why its clients keep showing up for it..
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