In an era when employee experience defines corporate success, Startek®, a digital-first global customer experience (CX) solutions provider, has scored a rare hat trick—earning three Comparably Awards for Happiest Employees, Best Company Perks & Benefits, and Best Company Work-Life Balance.
These awards, determined solely by anonymous employee feedback, spotlight Startek’s commitment to building a culture where well-being, flexibility, and engagement aren’t just HR buzzwords—they’re baked into daily operations.
“Our people are at the core of everything we do,” said SM Gupta, Global Chief People Officer at Startek. “By investing in holistic well-being, flexible work models, and meaningful employee experiences, we ensure happiness, balance, and engagement are part of our culture—not just benefits we offer.”
Culture by Design, Not Default
Startek’s recognition comes amid growing scrutiny of workplace culture across the CX and BPO sectors—industries long associated with high stress and tight schedules. Standing out in Comparably’s employee-driven rankings suggests the company’s people-first model is paying off, aligning employee satisfaction with organizational performance.
Unlike many corporate “best places to work” accolades determined by leadership applications, Comparably’s awards are grounded in authentic, aggregated employee sentiment across categories like happiness, compensation, and work-life harmony. For Startek, the triple win reinforces its position as an employer of choice in the global CX space, where competition for skilled talent remains fierce.
Why It Matters
With hybrid and remote work now standard across global support operations, CX providers are under pressure to differentiate through culture as much as client service. Startek’s approach—centered on flexible scheduling, wellness initiatives, and transparent communication—illustrates how employee well-being directly drives customer experience outcomes.
In an industry defined by performance metrics, these awards serve as a reminder: when employees thrive, so does the business.
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