Trackforce, a leading security workforce management platform, has introduced ReportPro AI, an industry-first AI enhancement for incident reporting within its TrackTik platform. Designed for security guards, supervisors, and compliance teams, the tool promises faster, more accurate reporting with real-time language support, instant executive summaries, and robust audit trails.
AI-Powered Reporting for the Security Industry
“Security operations generate thousands of reports every day, but ensuring consistency, professionalism, and compliance is a constant challenge,” said Chatura Liyanage, VP of Product Management at Trackforce. “With ReportPro AI, guards can create polished reports effortlessly, supervisors can review incidents in seconds, and compliance officers gain the transparency needed for accountability.”
Early adopters are already seeing measurable improvements. Chad Farnsworth, VP of Integrations and Technology at Citadel Security USA, noted, “The AI-enhanced reports have been a game-changer for both our staff and clients. Teams can focus more on addressing customer needs rather than being bogged down by subpar reporting, and our clients have praised the increased transparency.”
Core Features of ReportPro AI
ReportPro AI introduces three primary capabilities designed to reduce administrative burden while strengthening oversight:
-
Real-Time Report Enhancement: AI transforms informal notes into compliance-ready documentation, accessible via web or mobile.
-
Report Summary Generation: Supervisors can instantly create AI-generated executive summaries, distilling lengthy reports into actionable insights.
-
Report Field Audit Logs: Every AI-assisted edit is logged, with original and enhanced content stored side-by-side for accountability and regulatory compliance.
Built for Transparency and Compliance
Trackforce has designed ReportPro AI with trust and security at its core:
-
Clear Labeling: AI-enhanced text is clearly marked.
-
Preserved History: Original content remains stored alongside AI edits.
-
User Control: Enhancements are opt-in, and summaries are supervisor-generated on demand.
-
Data Security: Client data is never used to train AI models.
“ReportPro AI is the first of many AI innovations we have planned at Trackforce,” Liyanage added. “By combining real-time intelligence with full transparency, we’re equipping teams to operate efficiently while maintaining the highest compliance standards.”
Clients See AI as the Future of Security Management
Trackforce’s AI roadmap is resonating with security providers. Evan Nardone, CTO at St. Moritz Security Services Inc., said, “The integration of AI within TrackTik is already delivering measurable efficiencies and reflects a strong vision for continued innovation that will enhance scalability and value across operations.”
With ReportPro AI, Trackforce is positioning itself at the forefront of AI-driven workforce management, setting a new standard for compliance, transparency, and operational efficiency in the security sector.
Join thousands of HR leaders who rely on HRTechEdge for the latest in workforce technology, AI-driven HR solutions, and strategic insights
Business Wire, a Berkshire Hathaway company, is the global leader in press release distribution and regulatory disclosure. Public relations, investor relations, public policy and marketing professionals rely on Business Wire for secure and accurate distribution of market-moving news and multimedia. Founded in 1961, Business Wire is a trusted source for news organizations, journalists, investment professionals and regulatory authorities, delivering news directly into editorial systems and leading online news sources via its multi-patented NX network. Business Wire’s global newsrooms are available to meet the needs of communications professionals and news media worldwide.
