TTEC Holdings, Inc. (NASDAQ: TTEC) is stacking up accolades in 2025, earning workplace awards across seven countries that spotlight the company’s commitment to employee engagement, leadership, and innovation.
“These awards are more than accolades – they’re a reflection of our culture and commitment to our people,” said Laura Butler, Chief People Officer at TTEC. “We’ve built a place where innovation, inclusion, and purpose thrive.”
Where TTEC Won Big
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United States – Silver in two Brandon Hall Group™ Excellence Awards® categories, including Best Use of AI for Learning.
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Canada – Named one of the Best Workplaces™ in Professional Services 2025 by Great Place to Work® Canada.
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United Kingdom – Silver for Leadership Team of the Year and Bronze for Most Effective Way of Working at the UK National Contact Centre Awards.
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Ireland – One of the Best Workplaces™ in Tech 2025 by Great Place to Work® Ireland.
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Turkey – Gold for Best Customer Service and Silver for Best Customer Centric Culture at the Türkiye Customer Experience Awards.
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Greece – Recognized as one of the Best Workplaces™ for Women Hellas 2025.
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Philippines – Named among the Best Workplaces™ in IT-BPM 2025 and Best Workplaces™ in the Philippines 2025, plus multiple HR Excellence Awards.
The Role of AI in Culture & CX
What sets TTEC apart is its focus on AI-powered employee enablement tools:
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TTEC RealSkill – accelerates employee learning and development.
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TTEC Let Me Know – a generative AI assistant enhancing both employee and customer experiences.
This dual focus on tech and people is designed to create a flywheel effect: as employees thrive, so do clients and their customers.
“We believe that when employees thrive, our clients and their customers do, too,” added John Abou, President of TTEC Engage. “Supporting their growth and well-being ensures that we lead with humanity—and that’s what truly sets us apart.”
Why It Matters
The recognition cements TTEC’s position as not only a global CX services innovator but also a leader in employee experience strategy. In an era where customer outcomes are directly tied to employee engagement, the company’s investments in AI + culture signal a competitive advantage for global brands seeking to elevate both talent and CX.
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