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UKG Earns Triple Honors in Unbiased Customer Reviews from G2, TrustRadius, and CRMI

UKG, a renowned provider of HR, payroll, workforce management, and culture solutions, has received three new honors from influential software review websites G2 and TrustRadius, as well as the Customer Relationship Management Institute LLC (CRMI). These accolades are a testament to UKG’s commitment to product innovation and outstanding customer support, as recognized by end-users through their feedback.

  1. UKG’s Recognition by TrustRadius
    • UKG Pro earns a spot on the coveted TrustRadius Most Loved Awards list.
    • Comprehensive assessment based on thousands of reviews showcases customer love for the AI-powered HCM suite.
  2. Customer Testimonials
    • Christy Wasdin, director of payroll at HRIS at GPS Hospitality, praises UKG’s unparalleled support and dedicated team.
    • Malia Goes, vice president of HR for Senske Services, highlights UKG’s role in empowering employees and enhancing connectivity.
  3. UKG’s Accolades from G2
    • UKG Pro and UKG Ready secure spots on the G2 Best HR Software Products for 2024 list.
    • Less than 1% of vendors listed on G2 are ranked on this year’s Best Software Awards lists, emphasizing the significance of this recognition.
  4. CRMI’s NorthFace ScoreBoard Service (NFSB) Awards 2023
    • UKG recognized for excellence in customer service and support.
    • Impressive scores of 98% in education experience and 95% for implementation experience.
    • One of the only two companies to receive this award annually since its inception in 2000.
  5. Quotes from UKG Executives
    • Bob DelPonte, senior vice president of customer success and global delivery services at UKG, emphasizes the company’s commitment to building deep relationships with customers and being a Partner for Life.
  6. Additional Recognitions and Industry Leadership
    • UKG’s highest score for North American Midmarket Use Case in the 2023 Gartner Critical Capabilities for Cloud HCM Suites for 1,000+ Employee Enterprises report.
    • Leadership positions in major HCM industry analyst evaluations and reports, including Nucleus Research, Gartner Magic Quadrant, NelsonHall NEAT reports, and The Forrester Wave™.

UKG’s triple honors from G2, TrustRadius, and CRMI underscore its dedication to providing innovative HR and workforce management solutions coupled with exceptional customer support. As reflected in customer testimonials and verified reviews, UKG’s commitment to fostering trust, empowering employees, and delivering value-driven solutions has resonated with organizations across various sectors. These accolades, along with UKG’s industry leadership positions in major analyst evaluations, reinforce its reputation as a trusted partner for organizations striving to create great workplaces and navigate the evolving landscape of workforce management effectively.