UKG, a leading global AI platform unifying HR, pay, and workforce management, today announced a next-generation employee operations experience powered by its advanced UKG Bryte™ AI. Building on the success of its UKG People Assist™ and UKG Document Manager solutions, the company’s latest innovation addresses one of the most persistent workplace frustrations — the endless search for “how to” answers and documents scattered across multiple systems.
“Finding answers and documents at work should feel effortless,” said Suresh Vittal, Chief Product Officer at UKG. “UKG brings the power of data and intelligence surfaced through our AI agents to every moment that matters for every employee, from the front office to the frontline.”
Transforming Employee Support with AI
Optimized for mobile and integrated across the UKG Workforce Operating Platform, the enhanced People Assist and Document Manager experiences leverage UKG’s People Fabric data layer — a unified foundation that enables organizations to train Bryte AI on any process, policy, or operational workflow.
By combining this with the world’s largest collection of work and sentiment data, UKG delivers hyper-personalized, real-time answers contextualized to each employee’s role, location, and situation — reducing repetitive questions and empowering employees to self-serve faster.
“How Do I…?” Simplified with AI-First People Assist
With the new AI-first People Assist, employees can ask natural questions such as:
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“How do I request parental leave?”
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“How do I update my 401(k) contribution?”
Bryte AI responds instantly with step-by-step, role-specific guidance — even triggering related workflows. The tool also anticipates needs, surfaces relevant content, and automates common tasks.
Managers can easily transform existing documents or policies into searchable, conversational knowledge, allowing teams to access consistent and compliant answers anytime, anywhere.
“Where Do I Find…?” Reinvented with Enhanced Document Manager
The upgraded UKG Document Manager centralizes and automates document management — from handbooks and compliance forms to contracts and certifications.
The system streamlines:
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Secure storage and access
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Document generation and retention
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E-signature workflows
Employees gain instant access to the right files, while organizations benefit from reduced risk, faster audits, and stronger compliance.
“By putting everything right at their fingertips, we’re empowering our people to be self-sufficient and stay informed,” said Virginia Owens, Executive Vice President of HR Operations at PennyMac. “It’s simple, secure, and available anywhere.”
A Unified Platform for HR, Operations, and AI
Used by thousands of organizations globally, UKG’s unified approach eliminates silos between HR and operations — allowing teams to make faster, data-driven decisions.
With agentic AI at its core, UKG’s next generation of People Assist and Document Manager will:
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Reduce administrative burden and manual search
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Accelerate time-to-resolution for employee queries
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Surface contextual insights for employees and managers
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Strengthen compliance and document security
Availability and Ecosystem
The next generation of UKG People Assist and Document Manager is now in early access with select customers and will be available globally in early 2026 as standalone offerings or integrated within the UKG Pro® HCM and UKG Pro® Workforce Management™ suites.
The solutions are being showcased this week at UKG Aspire, the company’s annual flagship conference featuring innovation partners such as Accenture, Google Cloud, KPMG, and Equifax.
Industry Recognition
UKG’s Workforce Operating Platform continues to be recognized as a Leader in both the Gartner® Magic Quadrant™ for Cloud HCM Suites and The Forrester Wave™ Human Capital Management Solutions, Q4 2025.
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Business Wire, a Berkshire Hathaway company, is the global leader in press release distribution and regulatory disclosure. Public relations, investor relations, public policy and marketing professionals rely on Business Wire for secure and accurate distribution of market-moving news and multimedia. Founded in 1961, Business Wire is a trusted source for news organizations, journalists, investment professionals and regulatory authorities, delivering news directly into editorial systems and leading online news sources via its multi-patented NX network. Business Wire’s global newsrooms are available to meet the needs of communications professionals and news media worldwide.
