Vivantio, a leading provider of B2B service management solutions serving IT, Customer Services, Facilities Management, HR, and more, proudly announces the launch of FLEXGrid Workspaces the first interactive, dynamic workspace designed specifically for Customer Service Management software.
FLEXGrid empowers teams to explore, analyze, and act on real-time data without relying on traditional report builders. Whether conducting ad-hoc analyses, monitoring project progress, or uncovering trends, FLEXGrid delivers flexible reporting capabilities directly to users in an intuitive and efficient manner.
“Running reports can be a time-consuming process that often delays customers’ ability to make informed decisions,” said Andy Walsh, CTO of Vivantio. “With FLEXGrid, what used to take hours can now be done in minutes. The interface is incredibly intuitive, and the speed with which customers can filter, pivot, and explore data in real time is unmatched.”
