Perceptyx, the global leader in employee listening and actioning, today announced it has been named a Leader in Forrester’s The Forrester Wave™: Employee Experience Management Platforms, Q2 2025 report. The recognition highlights Perceptyx’s innovative use of behavioral science, AI, and analytics to transform employee experience (EX) and empower managers to drive meaningful organizational change.
Highlights from the Forrester Report:
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Perceptyx earned the highest possible scores in critical areas such as:
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Surveys and solicited feedback
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Ad hoc employee experience research
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Democratization of insights and data
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AI-driven analysis and natural language processing (NLP)
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Industry peer benchmarking
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Guidance and recommendations for action
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Implementation and deployment
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Multi-language and geographic support
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Forrester praised Perceptyx for its intuitive platform, configurability, strong ad hoc listening, and full-service approach to EX program design. The platform’s coaching and nudging capabilities stood out as particularly advanced.
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The report identified Perceptyx as ideal for medium and large enterprises, especially those seeking a full-service employee experience partner to drive culture change, ideation, and innovation.
CEO Statement:
“This recognition validates our commitment to developing products that put the employee experience front and center,” said Ross Wainwright, CEO of Perceptyx. “When employees thrive, organizations thrive. Unlike competitors diversified across market research, Perceptyx is 100% focused on advancing workforce engagement, leadership, and development through targeted EX solutions.”
Innovative EX Capabilities:
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AI Coach: Conversational AI powered by large language models and behavioral science, providing personalized guidance tailored to managers’ team dynamics.
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Intelligent Nudging: Science-backed, habit-forming nudges delivered seamlessly within daily workflows (e.g., Microsoft Teams, Slack, email) for easy adoption.
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AI-Assisted Action Planning: Simplifies the creation of strategic, targeted action plans aligned to organizational goals.
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Multi-Channel Platform: Combines point-in-time surveys, continuous listening, crowdsourcing, and 360 feedback in one configurable platform.
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Hybrid Service Model: Flexible service options from self-led to full-service, enabling clients to choose the support level that fits their needs.
The Forrester Wave™:
The Forrester Wave™ evaluation rigorously assesses employee experience platforms based on strategy, market presence, and current offering. This independent review reflects extensive customer feedback and product demonstrations. (Note: Forrester does not endorse any company or product.)
Perceptyx continues to lead the employee experience market with AI-powered, behavior-focused solutions that deliver actionable insights and measurable impact. The company’s focus on innovation and customer success positions it as a top choice for organizations seeking to transform their workplace culture and engagement.
