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HomeNewsQualtrics Named a Leader in the IDC MarketScape Worldwide Employee Experience 2023...

Qualtrics Named a Leader in the IDC MarketScape Worldwide Employee Experience 2023 Vendor Assessment

Qualtrics, the leader and creator of the experience management (XM) category, has been named a Leader in the IDC MarketScape: Worldwide Employee Experience 2023 Vendor Assessment (doc #US50732923, June 2023). We believe this recognition solidifies Qualtrics’ position as an ultimate platform for organizations to deliver exceptional experiences and build deep relationships with their customers and employees at scale.

The IDC MarketScape evaluated 11 organizations that offer digital engagement and connection tools in the employee experience market. Qualtrics was named as a Leader, with the report noting, “Qualtrics’ strength in VOE and sentiment discovery provides organizations with deep knowledge around where to start on micro- and macro-transformations to meet or exceed employee needs, goals, and wants.”

“Organizations today can’t afford attrition or a disengaged workforce, which means that listening to and acting on employee feedback has never been more critical,” said Brad Anderson, Qualtrics President of Product, User Experience and Engineering. “Qualtrics is at the forefront of employee experience technology because of our unique ability to combine rich experience data with powerful AI, and we’re proud to be acknowledged as a Leader in the IDC MarketScape Worldwide Employee Experience Vendor Assessment.”

According to the report, “All of Qualtrics’ resources are backed by I/O psychologists analyzing, reporting on, and conveying best practices and insights across Qualtrics’ cumulative data under management. Clients generally find the Qualtrics® tool to be intuitive to use for all employee classifications and across all employee types and locations. In general, clients averaged end-user engagement rates above 85%, partly owing to what they describe as an exceptional user experience. Overall, clients are satisfied with their instances of Qualtrics with a generally positive ROI sentiment for their use cases.”